FAQ – Frequently Asked Questions

Which payment methods do you accept

We accept credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers.

How long does shipping take

The delivery time within Germany can vary between 7 and 19 days. Please note that we ship exclusively within Germany.

Do you offer international shipping

We offer Europe-wide shipping

How can I track my order

Once your order has been shipped you will receive an email with a tracking number With this you can track the status of your delivery online

What is your return policy

If you are not satisfied with your purchase you can return it within 30 days of receipt provided that the items are unworn and in their original condition Please contact our customer service to obtain a return number

How do I contact customer service

Our customer service is available to you by email atnoreplytarduu@gmail.com Our business hours are Monday to Friday from 9:00 to 17:00 You can also contact us hereContact.

Can I change or cancel my order

Orders can only be modified or canceled if they have not yet been shipped. Please contact us as soon as possible if you wish to make changes.

Is there a size chart

Our sizes may differ from standard measurements. We recommend checking theSize advisor here to use.

Are there discounts or special offers

Yes we regularly offer discounts and special offers